This Privacy Policy describes how Nyxone OÜ (“we”, “us”, or “our”) processes personal data when you use The Timeline.
1. Controller
For account, billing, product, support, and website data, the controller is Nyxone OÜ, Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, 10117, Estonia. Contact us at contact@thetimeline.cc.
For team content submitted to a workspace, the team or organization using The Timeline may be the controller, and we may act as a processor according to that team's instructions.
2. Data We Process
- Account data, such as name, email address, authentication provider, and profile image.
- Team data, such as memberships, roles, invitations, settings, and audit records.
- Customer content, such as raw events, messages, transcripts, documents, files, calendar events, integration events, prompts, extracted facts, objects, suggestions, and agent answers.
- Support data submitted through public or signed-in support forms.
- Technical and product usage data, such as IP address, request metadata, logs, diagnostics, abuse signals, feature-flag evaluation data, and product analytics events.
3. How We Use Data
- Provide, secure, maintain, debug, and improve The Timeline.
- Authenticate users and manage teams, invitations, roles, and settings.
- Capture, transcribe, extract, embed, search, summarize, and display team content.
- Generate citations, suggestions, notifications, and agent answers.
- Respond to support, billing, security, and legal requests.
- Understand product usage, improve workflows, and evaluate feature flags.
- Prevent abuse, enforce terms, and protect users, teams, and the service.
4. AI Processing
The Timeline uses OpenRouter to route relevant content to selected AI model providers for features such as chat, transcription, embeddings, extraction, summarization, OCR, and agent answers. Model selection may vary by task, capability, cost, reliability, or product configuration. AI outputs can be inaccurate or incomplete and should be verified against cited source material.
5. Core Sub-Processors
We use service providers to operate The Timeline. Current core sub-processors include: